Refund and Returns Policy for Elite Essentials Service

At Elite Essentials Service, we strive to provide the best digital products and services. If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee. Please read our policy below for further details:

1. Eligibility for Refunds

We offer a full refund for digital products if you request it within 30 days from the date of purchase. To be eligible for a refund, the following conditions must be met:

• You must request the refund within 30 days of purchasing the digital product.
• The product must not have been substantially used or consumed. This means you should not have downloaded or accessed the full features of the product.

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact us by email at info@eliteessentials.com with your order details.
• Provide your proof of purchase (order number, email address used during purchase, etc.).
• Describe why you are seeking a refund, although it is not required, to help us improve our services.

3. Processing Your Refund

Once we receive your refund request, we will process it within 7-10 business days. If your refund is approved, the amount will be credited to the original payment method.

4. Non-refundable Situations

The following situations are not eligible for a refund:

• Requests made after 30 days from the date of purchase.
• Digital products that have been significantly used or consumed (e.g., downloaded content, accessed services).
• If the refund request is based on a change of mind or failure to fully access or use the product.

5. Partial Refunds

In some cases, partial refunds may be issued if only part of the digital product has been used or if usage limits were exceeded.

6. Exceptions

We reserve the right to deny refunds in cases where we believe our Refund and Returns Policy is being abused (for example, if multiple refund requests are made within a short time span).

7. Contact Information

If you have any questions about our Refund and Returns Policy or need assistance with your refund request, please contact us at:

• Email: info@eliteessentials.com
• Phone: +91-7015594609

Note: This policy only applies to digital products. Services or physical products, if any, are subject to separate terms.

Effective Date: 23-12-2024